Support

Most answers are in the help center — guides for verdicts, Treats and billing, your account, published sites, MCP and the API, each written from the code and kept in step with it.

Not covered there? Email info@foundergem.com and we'll get back to you. Please include your account email and a short description of the issue.

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FAQ

How do I add a teammate?

Owners and admins can invite users from Admin → Invite, choosing a role (viewer, member, admin).

How do I turn on two-factor authentication?

Go to Settings → Two-factor authentication → Enable, scan the QR with your authenticator app, and save your recovery codes.

What does the AI advisor use?

It reads your venture's own modules (tasks, GTM, metrics, OKRs, prior analysis) to produce grounded, cited reviews and to prioritize/plan tasks. See our Privacy Policy.

How do I get the build package?

Open a venture → Overview → Project setup → Generate starter kit, then download the .zip with the build prompt, doc set, and scaffold.

Is my data secure?

Connector credentials and sensitive documents are encrypted at rest, 2FA is supported, and access is enforced per-venture. See the Privacy Policy and Terms.