Find your invoices and update your card

Invoices, payment methods and plan changes all live in the Stripe billing portal — here's the button that opens it.

Last updated 2026-08-30

Opening the portal

Settings → Plan & billing.

  • If you subscribe, the button is Manage billing.
  • If you don't subscribe but have paid us before (a top-up, say), it reads Invoices & payment method.

Either opens the Stripe billing portal, where you can switch plan, update your card, download invoices, or cancel. It returns you to your settings when you close it.

If you have never paid us anything, the panel says "Payment methods and invoices appear here once you subscribe." — there is nothing to show yet, which is the honest answer rather than an empty portal.

Who can open it

Billing is per workspace and the portal needs the owner or admin role. Members see a note telling them to ask an owner or admin.

Subscriptions versus top-ups

Subscription payments produce invoices in the portal. Top-up packs are one-time payments and produce a payment receipt rather than an invoice. If you need a formal invoice for a top-up, email info@foundergem.com and we will sort it out.

Not in the app

Payment details cannot be managed inside the iOS or Android builds. Open https://kitty.build in a browser.

Rate limit

Billing actions are limited to a handful per minute per workspace. If you get "Too many billing requests — give it a minute and try again", that is all it means — wait a minute.

Frequently asked

Where do I add a VAT number or company address?
In the Stripe billing portal, opened with **Manage billing**. Stripe owns your billing details, not kitty.
I can't see the billing section.
It needs the owner or admin role in that workspace. Ask an owner to open it or to change your role.

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Still stuck?

Email info@foundergem.com with your account email and what you were trying to do. A human replies, usually within one business day.

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